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Customer Services Advisor with Revenues & Benefits experience and Enha...

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Posted By: Triumph Consultants
Address:
- Burnhill Business Centre, Provident House
- Burrell Row, High Street
- Beckenham
- BR3 1AT
Date Posted: 26th Mar 2010
Salary: £17.00 ph Ltd (est/tbc) or £14.00 ph PAYE (plus paid hols)
Location: Croydon (CR9)
Reference Code: Croydon 345450
Views Since Posting: 271
Full Description:

• What’s involved:

You will be working in a contact centre and responding to enquiries from the general public specifically regarding council tax and housing benefits.

Your objective will be to deal with as many calls as possible at the point of contact and to pass any remaining ones through for handling by specialist departments within the client.

• “Essentials”: Sorry, but your application will be automatically deleted unless your CV clearly shows the following:

- minimum of 2 years R&B related customer services experience
- Enhanced CRB check in place

• Other useful, but non-essential, details to include on your CV, if applicable:

- this client tends to prefer candidates who are either local or who have demonstrably easy commutes to its offices

• Client: Local Authority

• Division: Revenues & Benefits

• Anticipated Length of Assignment: 1-2 months initially, though considered likely to be extended.

• Hours per week: 36, Monday – Friday, shift working with earliest start being 8 AM and latest finish being 6.15 PM (7 PM on Mondays only)

Triumph Consultants Limited: www.triumph.gb.com

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